Important notice: At Knectek Labs Inc, we are monitoring the COVID-19 and working closely with our shipping partners to guarantee that all our orders are being processed and shipped in a safe environment to help ensure the health and safety of our employees and customers, as well as trying to minimize disruptions and delays in the shipment of all our orders. However, please note that due to the current situation, the processing times for your orders might be affected causing some delays in the delivery times.

Thank you for visiting and shopping https://townewau.myshopify.com/ . Following are the terms and conditions that constitute our Shipping Policy.

What is the shipment processing time?

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

We always work hard to ship all orders on time, however during high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

What are the shipping rates and delivery estimates?

Shipping charges for your order will be based on the shipping address and will be calculated and displayed in the checkout.

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

We start working on your order as soon as it is placed, so we are unable to make any changes or modifications to an order after it has been placed. 

We encourage all customers to please double check shipping address and information, as any additional charges result of customer errors may be charged directly to you. 

If you have any questions or inquiry about the shipment of your order, please contact us using the Contact Us form or by email at sales@townewau.com